楽天グループ株式会社：1028010 Product Manager, GenAI – Rakuten Institute of Technology (RIT)

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1028010 Product Manager, GenAI - Rakuten Institute of Technology (RIT)

仕事内容

Job Description:
Business Overview
The Rakuten AI & Data Division (AIDD) creates powerful, customer-focused search, recommendation, data science, advertising, marketing, pricing, and inventory optimization solutions for various businesses in commerce, fintech, and mobile industries.

Department Overview
Rakuten Institute of Technology Worldwide (RIT), the AI R&D engine of Rakuten Group, is a global network of research labs spanning Tokyo, Singapore, Boston, San Mateo, Bengaluru, and Paris. We are dedicated to pioneering advancements in core AI technologies, with a focus on machine learning, deep learning, and generative AI. Our researchers are actively exploring the use case of large language models, intelligent agent systems, and other cutting-edge applications, driving innovation across Rakuten's diverse ecosystem.

Position:
Why We Hire
We are looking for a Senior Product Manager to define and deliver next-generation agentic AI experiences. In this role, you will collaborate closely with AI research scientists and engineers to translate cutting-edge LLM advancements into innovative, user-friendly products. You will blend strong technical insight with product vision, user experience sensibility, and data-driven decision making to unlock new value for our customers.

Position Details
- Develop and communicate a bold product vision and roadmap for generative AI features and agent-based applications.
- Identify high-impact use cases for LLMs and define product strategies to address them.
- Lead end-to-end product development for AI-driven features - from concept and requirements through launch and iteration.
- Translate abstract AI capabilities (e.g., GPT-based agents) into concrete product requirements.
- Partner with LLM researchers, ML engineers, and designers on a daily basis to build and improve the product.
- Act as the bridge between the technical AI team and other stakeholders (product, business, marketing), translating research insights into product realities.
- Oversee the quality and reliability of AI features. Work with the AI teams to conduct rigorous testing and evaluation of LLM outputs.
- Act as an evangelist for generative AI within the company.
- Train and inform internal stakeholders about new AI capabilities and features.

求める経験・スキル

Mandatory Qualifications:
- Bachelor's degree in computer science, engineering, or a related technical field (or equivalent practical experience).
- 5+ years of product management experience, including a track record of delivering successful AI/ML-powered products or features.
- Strong understanding of machine learning and AI concepts, especially in the LLM ecosystem.
- Familiarity with modern NLP and generative AI techniques; comfortable discussing model capabilities, limitations, and evaluation.
- Highly analytical and comfortable with data-driven decision making.
- Excellent communication skills with the ability to articulate complex AI concepts in simple terms for diverse stakeholders.
- Proven ability to collaborate cross-functionally and influence teams.

Desired Qualifications:
- Prior experience specifically with LLM-based products and familiarity with LLMOps and AI model evaluation techniques.
- Entrepreneurial mindset with a bias for action.

Other Information:
Additional information on English Qualification
English: Fluent