会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1032211　Business Development Lead, Product Marketing - Marketing Cloud Platform Department (MCPD)

仕事内容

Job Description:
Business Overview
The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.

Department Overview
The Marketing Cloud Platform Department (MCPD) is responsible for leading the strategic direction, development, and implementation of the company's marketing-related product portfolio. Our core mission is to empower Rakuten's internal marketing teams by providing engaging, respectful, and cost-efficient marketing platforms centered on customer needs.

Position:
Position Details
The position is crucial to support and execute successfully promoting adoption software services developed Inhouse to Internal and External clients. As a counterpart to both the Japan HQ and outside Japan stakeholders, bringing value to marketing productivity. Our primary mission is to successfully deliver an "Accessible, Stable, and Productive Ecosystem Services" for Internal and External Marketing clients. Portfolio of this role encompasses various service orientations such as marketing, customer loyalty, incentives, satisfaction, retention and engagement success.

Responsibilities
- Achieve and grow revenue from Rakuten Internal and External Clients.
- Manage communication and reporting to Client, Management, business partners.
- Create go to market strategy for products, execute, manage pipeline and analysis.
- Acquire and onboard new clients, cross-sell products by collaborating with relevant partners and stakeholders.
- Propose and explain product/service pricing to clients, support budgeting communication with relevant stakeholders.
- Manage product budget, forecasting, negotiation with clients, stakeholders; analyze business results and work on risk management.
- Support relevant monthly/quarterly business reporting meetings with stakeholders.
- Influence product development, priorities, pricing and roadmap with clients’ feedback.

求める経験・スキル

Mandatory Qualifications:
- Minimum 5 years of software or software service-related product sales management experience in a matrix organization.
- Track record of managing products or businesses for at least 5 years, encompassing various stages such as launch, growth, and maturity.
- Possesses understanding of big data and the Marketing Technology (MarTech) domain.
- Capable of effectively communicate with individuals Internally and externally at all levels of the organization. Strong written, oral, interpersonal, and presentation skills.
- Strong business sense with quantitative and analytical skills, independent, and result-oriented mindset.
- Strong passion for business growth, with a customer and data-driven approach to achieve and "Get Things Done" mindset. (Refer to Rakuten’s Shugi: Rakuten Shugi | Rakuten Group, Inc.)
- Business-level fluency in Japanese to engage with stakeholders and conduct business in Japan. Preferably JLPT N2 or higher.


Desired Qualifications:
- Familiarity with usage of Sales Force or equivalent CRM tool.