会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1029923　Senior Product Manager, Rakuten Ecosystem Platform Services - Ecosystem Platform Supervisory Department (EPSD)

仕事内容

Department Overview
In the Ecosystem Platform Enablement Department, our mission is to contribute to customer success by enhancing communication between product teams and their clients. We believe that building strong relationships and ensuring customer satisfaction are crucial for the growth and success of our business. By establishing a communication foundation that fosters trust and collaboration, we are committed to helping our clients achieve their goals and maximize the value of Rakuten products and services. We provide a wide range of services to support product teams with client-facing activities, enabling them to focus on developing and delivering products more efficiently.

Position:
Position Details
As a Senior Product Manager within Rakuten Ecosystem Platform Services, you will be responsible for leading the strategy and execution of platform services that accelerate the business growth of Rakuten Group companies and external partners. Based on a deep understanding of the market and customer needs, you will contribute to the further development of the Rakuten Ecosystem by bringing innovative products to life.

Key Responsibilities
1) Strategy Formulation and Roadmap Development:
- Conduct in-depth analysis of market trends, competitor activities, user needs, technology trends, and challenges within the Rakuten Ecosystem to identify new platform service opportunities and formulate business strategies.
- Define product vision, mission, KGI/KPIs, and develop long-term product roadmaps.
- Lead consensus building on strategies by collaborating with diverse stakeholders including business divisions, development teams, and sales departments.
2) Product Planning and Requirements Definition:
- Based on the formulated strategy, plan specific service functionalities, define use cases, and articulate detailed requirements.
- Emphasize user experience (UX) and propose UI/UX improvements based on data.
- Design solutions that balance technical feasibility with business impact.
3) Development Promotion and Project Management:
- Work closely with development teams, exercising strong product ownership within an agile development process.
- Manage development progress, identify and resolve issues, and mitigate risks.
- Formulate and execute release plans, coordinating with quality assurance teams.
4) Business Growth and Improvement:
- Analyze and evaluate the performance of released products based on KGI/KPIs.
- Propose and implement continuous improvements based on user feedback and data analysis.
- Contribute to improving product profitability and user satisfaction through planning new features and enhancing existing ones.
- Ensure strict adherence to legal, security, privacy, and brand guidelines.

求める経験・スキル

Mandatory Qualifications:
- Consulting Experience: 5+ years of practical experience at a strategic consulting firm or an IT consulting firm.
- Experience in market analysis, competitor analysis, problem identification, strategy formulation, solution design, and execution support.
- Deep Understanding of IT/Internet Business: In-depth knowledge and experience with business models and technology trends in IT services and internet businesses.
- Strong Commitment to Product Management: A strong commitment to owning and successfully executing the entire product lifecycle, from planning and development to release and growth.
- Logical Thinking and Problem-Solving Skills: Ability to structure complex problems, identify root causes from multiple perspectives, and derive effective solutions.
- Excellent Communication Skills: Ability to communicate effectively and build consensus with diverse stakeholders (e.g., business divisions, development, sales, management).
- Agility and Execution Power: Ability to act autonomously with a sense of urgency and persistently pursue results even in challenging situations.

Desired Qualifications:
- Knowledge or experience in platform businesses such as SaaS, PaaS, and API economy.
- Experience as a Product Owner or Product Manager in agile development (e.g., Scrum).
- Experience with data analysis using tools like SQL, Tableau, Google Analytics.
- Experience in launching new businesses or growing existing businesses (growth hacking).

Ideal Candidate Profile
- Combines Strategic Thinking with Execution: Someone who not only "draws the picture" but also "gets their hands dirty, executes, and delivers results".
- Highly Motivated and Self-Driven: Possesses a strong desire to actively acquire new knowledge and skills, and contribute to the organization's growth through their own development.
- Strong Sense of Ownership and Responsibility: Takes full responsibility for their assigned domain and approaches challenging tasks with a positive attitude.
- Enjoys Change and Adapts Flexibly: Capable of adapting flexibly to changes in environment and circumstances, and seeking optimal approaches.
- Believes in the Potential of the Rakuten Ecosystem and Desires to Grow Together: Resonates with Rakuten Group's vision and is passionate about achieving it.

Why You'll Love This Role (Position's Appeal)
- A Unique Environment within the Rakuten Ecosystem: You will have the opportunity to work on platform services that span across diverse, leading businesses in Japan, including E-commerce, Fintech, Mobile, Logistics, and more.
- End-to-End Involvement from Strategy to Execution: You will experience the tangible impact of seeing your ideas materialize into products that directly contribute to business growth.
- Collaboration with Diverse Professionals: Working alongside talented engineers, designers, and business-side members will foster your skill development and career growth.