楽天グループ株式会社：1028289 Business Analyst/Planner – IT Strategy Department, Technology Management Division

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1028289 Business Analyst/Planner - IT Strategy Department, Technology Management Division

仕事内容

Job Description:
Department Overview
IT Strategy Department is in Technology Management Division. We are made up of 4 sections: Quality Management Section, IT Governance Section, Tech PR Section and CIO Office.

The CIO Office functions as the bridge between all the departments in our Divisions. Under the direct supervision of the CIO & CTO, we report to the head of our department, who also holds the position of CEO of Rakuten India.
As a department, we are tasked with supporting a range of horizontal initiatives and must remain flexible to undertake ad hock tasks as needed.
Our primary horizontal initiatives include: OKRs, QCC, events (e.g. Global Technology Summit, Rakuten Technology Conference), and executive meeting management.
CIO Office is small, lean, global, diverse, and friendly, comprised of dedicated professionals from around the world. Despite our size, we have a significant impact and the opportunity to work on a wide range of ad hoc and interesting projects in addition to our regular operations.

Position:
Why We Hire
We are currently seeking a proactive individual who can support and eventually lead a diverse array of activities within our team. As a member of our team, you'll have the chance to collaborate with colleagues from different backgrounds and regions, including senior managers and C-level executives, contributing to our collective success and fostering a vibrant work environment.

Position Details
Business Analysis
- Analyze requirements to maximize clarity and completeness
- Conduct Requirements Workshops and collect information from stakeholders
- Identify emerging technologies and evaluate their potential impact on the organization
- Collaborate with subject matter experts and stakeholders to identify and mitigate risks
- Prepare a business case to document requirements and propose solutions
- Promote & facilitate stakeholder engagement & cooperation
- Manage large amounts of data and maintain/create reports

Operation Support
- Analyze and implement process improvements
- Support horizontal strategic operations
- Document operational processes
- Track and report KPIs
- Organize and facilitate a wide range of executive meetings and events

Investigations
- Interface with stakeholders from other departments and investigate pain points and opportunities
- Collect information from multiple sources and consolidate into a single report
- Lead change management initiatives
- Interact with members from diverse backgrounds and cultures

求める経験・スキル

Mandatory Qualifications:
- At least 4 years of experience in consulting, business or technical work
- Experience with BI Tools (e.g., Domo, Tableau)
- Experience in global and Japanese companies
- English: Business level proficiency (TOEIC 800 or above)
- Japanese: Native level
- Bachelor’s degree in any field (preferably in Computer Science)

Desired Qualifications:
- Program, project, product management
- OKR or QCC (Quality Kaizen) management
- Knowledge of optimization frameworks (e.g., QCC, Six Sigma)