楽天グループ株式会社：1024563　UI/UX Designer – AI for Business Department (AI4B)

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1024563　UI/UX Designer - AI for Business Department (AI4B)

仕事内容

Job Description:
Business Overview 
Since its founding in 1997, Rakuten's mission is to "empower people and society through innovation". Founded on the principles of creating value, convenience, and global connectivity, we have grown from our flagship e-commerce platform, Rakuten Ichiba, into a global leader serving over 100 million customers in Japan and more than 1 billion globally. Today, Rakuten provides more than 70 diverse services--including e-commerce, payment and financial services, telecommunications, media, and sports--enriching the countless facets of everyday life. 
　 
Department Overview 
At AI for Business (AI4B), we are dedicated to helping people get things done seamlessly through our cutting-edge AI-driven solutions. Our team focuses on integrating Artificial Intelligence to eliminate friction and streamline workflows across industries. We operate within a diverse and dynamic environment, collaborating across various disciplines to create impactful technologies that empower effortless productivity worldwide. 
We're looking for a Generative AI UI/UX Designer to define the future of human-AI interaction. You'll turn ambiguity into clarity, experimenting with completely new UI/UX paradigms and creating effective interfaces for generative AI experiences across our AI for Business product portfolio. 
　 
Position: 
Position Details 
As a UI/UX Designer, your key responsibilities are: 
- Create and iterate on user flows, wireframes, prototypes, and high-fidelity designs for generative AI features 
- Own end-to-end design workflows from concept to implementation, weighing user experience against technical feasibility and business objectives 
- Identify new AI opportunities, design concepts, and build prototypes to execute on strategic goals 
- Shape product direction through breakthrough generative AI interface innovations 
- Facilitate alignment and build unified product design vision across teams 

求める経験・スキル

Mandatory Qualifications: 
- Portfolio website required, showcasing your design process and solutions 
- High standards for UI/UX design execution. Advanced Figma skills. 
- Strong product design sense and problem-solving abilities to tackle new design challenges 
- Extensive agentic coding experience (e.g., Claude Code, Cursor). Strong preference for candidates who have shipped products using agentic coding 
- Strong storytelling and communication skills using mental models, mockups and other tools-for-thought to effectively communicate ideas to teams and senior stakeholders 
- Bias towards shipping fast and iterating based on real user feedback 
- Comfortable navigating abstract and unknown territories when exploring new AI ideas 
 
Desired Qualifications: 
- 4+ years of experience designing UX and UI for software, with experience working with generative AI, LLMs, or conversational interfaces 
- Natural curiosity for discovering simpler ways to tackle hard problems 
- Experience with design research and user testing 
- Knowledge of accessibility and inclusive design 
- Japanese skills