楽天グループ株式会社：1029310　DevOps/Site Reliability Engineer, Loyalty Platform Section – Incentive Platform Department (INPD)

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1029310　DevOps/Site Reliability Engineer, Loyalty Platform Section - Incentive Platform Department (INPD)

仕事内容

Job Description:
Business Overview
The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group services.
 
Department Overview
The Incentive Platform Department (INPD) provides incentive and payment solutions that empower Rakuten's businesses around the world. The platforms are continually adding capabilities and scale to accelerate the Rakuten ecosystem synergies.

Overall Position Details
As an experienced senior site reliability engineer, you will be involved in constructing, configuring, upgrading, and monitoring the systems that keep our services up and running in all environments.
You should be adept at troubleshooting application issues at both the infrastructure and application level. You should practice sustainable incident response and blameless postmortems.
Your responsibilities will be as follows:
- Design and build infrastructure and automation to rapidly deliver our web services.
- Troubleshoot system and network failures as well as application crashes.
- Create CI/CD pipelines using tools as Jenkins or similar.
- Proactively engage in service capacity planning and demand forecasting, performance analysis, and system tuning to identify potential issues before they happen.
- Continuously optimize operations and reduce risk through automation and process improvement.
- Act as a technical expert to introduce new technologies and drive the adoption of these technologies.

求める経験・スキル

Mandatory Qualifications:
- Bachelor’s degree (BS) in Computer Science, Engineering or related field, or equivalent work experience
- Experience deploying and managing large scale internet facing web services.
- Experience with DevOps processes, culture, and tools (e.g., Chef and Terraform) (5 years +)
- Demonstrated experience measuring and monitoring availability, latency and overall system health
- Experience with monitoring tools like ELK.
- Experience with CI/CD tools, such as Jenkins for release and operation automation
- Strong sense of ownership, customer service, and integrity demonstrated through clear communication
- Experience with container technologies such as Docker and Kubernetes

Desired Qualifications:
- Previous work experience as a Java application developer is a plus
- Experience provisioning virtual machines and other cloud services. e.g. Azure or Google Cloud
- Experience configuring and administering services at scale such as Cassandra, Redis, RabbitMQ, MySQL
- Experience with messaging tools like Kafka.
- Experience working in a globally distributed engineering team