楽天グループ株式会社：1028932　Project Manager (Quality & Security) – Process and Governance Section, Cloud Management Department (CMD)

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1028932　Project Manager (Quality & Security) - Process and Governance Section, Cloud Management Department (CMD)

仕事内容

Position:
Position Details
This individual will play a key role in our project management methodologies, champion continuous quality improvement initiatives, and significantly enhance our security posture. The ideal candidate will possess a strong blend of strategic thinking, and hands-on execution experience, ensuring the successful delivery of key initiatives while safeguarding our assets and data.

Key Responsibilities
Project Management:
- Develop, implement, and refine a scalable and effective project management framework and methodology (e.g., Agile, Scrum, Waterfall, Hybrid) across various departments, ensuring consistency and best practices
- Oversee a portfolio of strategic projects, ensuring they are delivered on time, within budget, and to the required scope and quality standards
- Implement robust project tracking, reporting, and risk management processes, providing clear visibility to stakeholders and senior leadership
- Facilitate cross-functional collaboration to remove roadblocks and ensure seamless project execution

Quality Improvement & Operational Excellence:
- Establish and champion a culture of continuous quality improvement across all operational processes, products, and services
- Identify key areas for process optimization, efficiency gains, and waste reduction using methodologies such as Lean, Six Sigma, or other relevant frameworks
- Develop and implement quality metrics, KPIs, and reporting mechanisms to monitor performance and identify areas for intervention
- Lead root cause analysis for quality issues and implement effective corrective and preventative actions
- Drive the adoption of best practices and standardization to enhance overall operational efficiency and product/service quality
- Potentially, manage quality assurance teams or initiatives related to product testing and validation

Security Enhancements & Risk Management:
- Collaborate with IT, Legal, and other relevant departments to develop, implement, and enforce comprehensive security policies, procedures, and best practices
- Oversee the identification, assessment, and mitigation of security risks across systems, data, and operations
- Stay abreast of emerging security threats, vulnerabilities, and industry best practices to proactively enhance our security posture
- Lead or support security audits, vulnerability assessments, and penetration testing initiatives
- Ensure compliance with relevant data privacy regulations (e.g., GDPR, CCPA, IS-MAP) and industry security standards (e.g., ISO 27001, NIST, IS-MAP)
- Develop and maintain incident response plans and lead efforts during security incidents

求める経験・スキル

Mandatory Qualifications:
- Bachelor's degree (preferably in Business Administration, Project Management, Computer Science, Engineering, or a related field)
- 5+ years of progressive experience in project management, operations, process optimization, and quality assurance roles
- Proven track record of successfully managing complex projects and programs from inception to completion
- Demonstrated experience in implementing and improving quality management systems and processes
- Strong understanding and practical experience with cybersecurity principles, frameworks, and best practices
- Experience in big consulting firm is a plus

Certifications
- Project Management Professional (PMP) - Must
- Native/Business level Japanese language: JLPT-N1 or equivalent abilities - Preferred
- Agile certifications (e.g., CSM, CSPO, SAFe) - Must
- Lean Six Sigma Green Belt or Black Belt - Must
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) - Preferred

Skills & Competencies
- Strong strategic thinking and problem-solving abilities
- Excellent communication (written and verbal), presentation, and interpersonal skills
- Proficiency in project management software (e.g., Jira, Asana, Microsoft Project, Smartsheet)
- Data-driven decision-making with strong analytical skills
- Ability to influence and negotiate with stakeholders at all levels
- Proactive, results-oriented, and adaptable to a fast-paced, evolving environment
- Understanding of financial principles related to project budgeting and cost control
- Familiarity with risk management methodologies