楽天グループ株式会社：1028955　Technical Project Manager – Conversational Experiences Department (CXD)

会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1028955　Technical Project Manager - Conversational Experiences Department (CXD)

仕事内容

Position Details
Program and Project Planning and Definition:- Lead the definition of program and project scope, objectives, and deliverables in collaboration with executive stakeholders, business owners, product managers, and technology teams.- Develop comprehensive program and project plans, timelines, resource allocation, risk assessments, and communication strategies.- Establish clear program and project milestones and key performance indicators (KPIs) to track progress, measure success, and demonstrate.Team Leadership and Management:- Lead and mentor a team of developers, designers, QA engineers, and business analysts.- Assign tasks, provide guidance, and ensure team members have the resources and support needed to succeed.- Facilitate effective communication and collaboration within the team and with external stakeholders.- Conduct regular program and project team meetings to review progress, address challenges, and make necessary adjustments.- Manage and mentor project team members, providing performance feedback, career development guidance, and opportunities for professional growth.

Execution and Delivery:- Oversee the execution of program and project plans, ensuring adherence to timelines, and quality standards.- Monitor program and project progress closely and proactively identify and mitigate potential risks and issues, escalating as needed.- Manage program and project scope, ensuring that changes are properly evaluated, documented, and approved through a formal change management process.- Manage the software development lifecycle, including requirements gathering, design, development, testing, and deployment, ensuring adherence to best practices.- Ensure that the platform meets all security, compliance, and performance requirements, proactively identifying and addressing potential vulnerabilities and take Legal and security approvals.

Stakeholder Communication and Management:- Serve as the primary point of contact for executive stakeholders, providing regular updates on program and project status, risks, and issues.- Manage stakeholder expectations and ensure that their needs are met throughout the program and project lifecycle.- Prepare and present program and project reports to senior management, the executive team, and other stakeholders.- Effectively communicate complex technical concepts to non-technical audiences.- Influence stakeholders to align on strategic goals and priorities.Quality Assurance and Testing:- Work closely with the QA team to ensure that the AI based applications are thoroughly tested and meets all quality standards.- Oversee the development of test plans and test cases, ensuring comprehensive test coverage.- Track and manage defects, ensuring that they are resolved in a timely manner.- Implement quality control measures throughout the development process.

Post-Implementation Support:-

Continuous Improvement:

Strategic Alignment:

求める経験・スキル

Mandatory Qualifications:- Bachelor’s degree in computer science, Information Systems, or a related field. (Master's degree preferred).- 4-6+ years of experience in project management, with a significant focus on Mobile and Web Application.- Knowledge of software development with modern technology.- Strong Leadership skills.- Excellence in Issues and Risk Management.- Decision-making and Problem-Solving skills.- Excellence in Communication.- Excellence in reporting, presentation & meeting facilitation.- Proven track record of successfully launching and managing large-scale, complex software development projects and programs.- Deep understanding of AI Domain application based on LLM models, including microservices, APIs, Frontend etc.- Extensive experience with SDLC Waterfall, Agile Scrum, and Kanban. Agile experience is preferred but not mandatory.- PMP, PgMP, or other relevant project management certification is required.

Desired Qualifications:- Experience as a AI Engineer.- Product Management Knowledge.- Experience in the production operation of an AI Service.- Experience mentoring and coaching junior project managers.- Agile Management knowledge.

- Japanese (Overall - 4 - Fluent)

Other Information
Additional information on English Qualification
English (Overall - 4 - Fluent)