会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1026285　Product Manager, Ichiba Search Experience - Search Department (SED)

仕事内容

Job Description:
Business Overview
Rakuten Group, Inc. is the largest e-Commerce company in Japan, and provides a variety of services in e-commerce, fintech, digital content and communications to many users all over the world.


Department Overview
The Rakuten Search team creates powerful, customer-focused search. Whenever a customer visits an Rakuten services and types in a query or browses through product categories, the Rakuten Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Rakuten customers every day. Our Search product management team works with key business like Ichiba to commerce user facing user experience.



Position:
Position Details
We are seeking a Product Manager to spearhead the ongoing enhancement of our search user experience and functionality in Ichiba. This role involves developing and executing a product roadmap aimed at optimizing search functionalities, ensuring that our users can quickly find relevant products and information. Fluency in Japanese is essential, as a key aspect of this position is collaborating with Japanese-speaking stakeholders and understanding local market nuances.



Key Responsibilities
Product Strategy & Roadmap

- Define and maintain the product vision and strategy for search-related features.

- Develop and prioritize a product roadmap that aligns with the company’s objectives and user needs.

- Conduct market and competitive analysis, especially focusing on the Japanese e-commerce landscape.

User Research & Insights

- Conduct user research (including Japanese-speaking user groups), analyze feedback, and translate insights into actionable product improvements.

- Work closely with the analytics team to measure search performance (e.g., conversion, click-through rates) and continuously optimize based on data-driven insights.

Collaboration & Stakeholder Management

- Serve as the primary liaison between cross-functional teams (engineering, design, marketing, customer support), ensuring smooth communication and alignment of goals.

- Engage with Japanese-speaking stakeholders to understand requirements and address concerns specific to the Japanese market.

- Present product updates, progress reports, and future plans to leadership and relevant stakeholders on a regular basis.

Project Management & Execution

- Oversee the end-to-end product lifecycle, from conception to launch, ensuring timely delivery and high-quality outputs.

- Define success metrics, monitor key performance indicators, and iterate product features based on performance data and user feedback.

求める経験・スキル

Mandatory Qualifications:
Education & Experience
- Bachelor’s degree Computer Science, Engineering, or a related field; advanced degree a plus.

- 3-5+ years of experience in product management, with a proven track record in search or recommendation systems for e-commerce or related industries.

Language Skills

- Fluency in Japanese (both written and spoken) is a must.

- Excellent command of English, enabling effective communication within a global team.


Technical & Domain Expertise
- Demonstrated experience working with search technologies, recommendation engines, or related analytics tools.

- Familiarity with product management best practices and agile methodologies.

- Strong understanding of user behavior and market trends, particularly in Japan.

Analytical & Communication Skills

- Data-driven mindset with the ability to interpret complex analytics and translate them into actionable product strategies.

- Exceptional communication, presentation, and stakeholder management skills.


Soft Skills
- Highly collaborative approach, with the ability to build strong relationships across diverse teams.

- Strong problem-solving skills and a proactive approach to tackling challenges.

- Passion for user-focused product development and continuous improvement.