会社名

楽天グループ株式会社

会社概要

未来を信じ、より良い明日を創っていく。
イノベーションを通じて、人々と社会をエンパワーメントする。私たちは、そんな想いを大切に世界の人々に喜びと楽しさを届けます。
楽天は、E コマース、FinTech、デジタルコンテンツ、通信など、70 を超えるサービスを展開し、世界10 億以上のユーザーに利用されています。
これら様々なサービスを、楽天会員を中心としたメンバーシップを軸に有機的に結び付け、他にはない独自の「楽天エコシステム」を形成しています。ダイバーシティ推進は、楽天にとって最優先の企業戦略のひとつです。従業員の出身は70カ国・地域以上。世界中からユニークで多様な文化的背景や視点を持つ優秀な人材が集まり、イノベーションの原動力になっています。社内カフェテリアにはベジタリアン、ハラル対応のメニューを用意。礼拝所（Prayer room）もあります。
また、仕事と育児の両立支援や、障がい者雇用・活躍促進も積極的に推進。社内のLGBT（※1）当事者やアライ（※2）に対して、情報共有やサポート体制の強化も進めています。誰もが自分らしく力を最大限発揮して働ける。それが楽天のダイバーシティです。

70を超えるサービスを提供し、世界30カ国にサービス展開拠点を持ち、従業員の出身国・地域数は100を超え、オープンポジション制度を活用して多様なキャリアを描くことができる点も魅力です。
フレックスタイム制度、事情に応じたリモートワークの活用が可能です。本社には託児所やフィットネスジム、三食無料で利用可能なカフェテリアが併設されるなど、社員を支える環境が整備されています。

ポジション

1031426　Engineering Manager, SRE/DevOps - Platform Reliability Engineering Group, Cloud Services Department (CLSD)

仕事内容

Job Description:
Business Overview 
The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
  
Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units. 

Department Overview
The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation. We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives.

Position:
Why We Hire
We are scaling our infrastructure and reliability capabilities, and we are continuously growing our platform engineering organization. To support our mission as the Cloud Services Department, we are looking for engineering management talent who can lead teams responsible for the reliability, scalability, and operational excellence of our production systems

Position Details
As an Engineering Manager for SRE/DevOps, you will play a critical role in our organization, providing leadership and strategic direction to one of our platform engineering groups. You will be accountable for your team's ability to deliver reliable, scalable infrastructure and tooling, and for the operational health of the services they own. We are looking for someone with expertise in growing the careers of SRE and DevOps engineers through mentorship and technical guidance, hands-on experience owning production reliability, and a passion for engineering quality, automation, and operational maturity.

求める経験・スキル

Mandatory Qualifications:
- Lead and coach your SRE/DevOps team to deliver high-quality infrastructure, tooling, and automation that align with organizational reliability and scalability goals, while upholding sound software engineering and operational practices 
- Drive a culture of reliability, including SLO/SLA ownership, incident management, post-mortem culture, and continuous improvement of system observability and resilience
- Grow and guide your engineers on their career paths — from junior SREs to senior platform engineers — serving as their primary source of mentorship and technical direction
- Partner with software engineering teams, architects, and product leaders to promote a shared ownership model of production reliability across the organization
- Maintain a clear mid- and long-term technical vision for platform infrastructure, developer experience, and operational capabilities

Desired Qualifications:
- Experience coaching and guiding 5–10 engineers across 1–2 SRE or platform/DevOps teams
- More than 3 years of engineering management experience, with a background in SRE, platform engineering, or DevOps
- Hands-on experience with cloud infrastructure (AWS, GCP, or Azure), CI/CD pipelines, container orchestration (Kubernetes), and observability tooling
- Familiarity with reliability engineering concepts: SLOs, error budgets, incident response, and chaos engineering
- Experience managing large-scale platforms (API Gateways, service meshes, or internal developer platforms) is a strong bonus

Other Information:
Additional information on English Qualification
- Proficiency in English, with a business level of understanding (TOEIC Score 800 above or possess equivalent abilities).
- Japanese proficiency is a bonus but not mandatory.